Will you be my friend? My future book

I’ve decided to write a book. Can you believe that? I’d like to run a social experiment for the rest of this year and then turn my experience into a book.

In fact, the title of this post will likely be the title of my book.

We now live in a digital age that translates into a society where everyone is linked by 1-degree of separation. I’d like to find out if in fact our online friends would translate into the kind of friends you’d invite to your wedding or funeral.

For the next 6 months I am going to try and befriend as many people as possible, then cultivate those relationships into genuine friendships. At the end of that time I will go and visit my new friends for a couple of days each.

I assembled a list of things that friends do for each other and will try to accomplish as many of those as possible with my new friends. All the while I will share my experiences and determine what type of friend each person is and whether or not I would classify them as a “real” friend. Such as:

  • borrow car, house, boat or plane
  • drive/travel great distances for the sake of it
  • argue and make up
  • go to weddings/funerals
  • talk about anything including uncomfortable subjects
  • drive to or from hospitals, jails or anything in between

So where do I start this project?

Facebook sounds like the most logical place to me being it revolves around friends and friendship. So I created a Facebook fan page for Will you be my friend? If you think we’d possibly be good friends, let’s start by becoming Facebook friends. From there we can continue the conversation via my Twitter page, this blog, over email or the phone.

At the end of 6 months I will coordinate visiting the top 20-25 friends wherever they may live. If you know a sponsor, I’m accepting :)

I am not sure what to expect or exactly how this entire project is going to go, but I am sure interested in this new phenomenon and whether or not great, lasting friendships can be built online just as well as offline. I have sure met some really cool people via the Internet and when I met them in person there was a stronger connection than “just” the first time meeting someone.

What do you think about online friendship? Have you meet some online friends that turned out to be just as normal as your high school/college friend? Do you think the Internet makes friendship easier? Do you feel Internet friends lack things compared to your other friendships? Will you be my friend?

The term firing on all cylinders is another way of saying things are working and flowing smoothly. For a company or business online this could mean a variety of different things. You could streamline your processes to optimize profits or you could find ways to boost sales and services. I’ll be focusing more for boosting sales and services.

Not long ago my compadre in arms talked about how Walmart’s Official Blog is completely failing at the moment. If Walmart has the horsepower to do just about anything it pleases how can it be that its blog is failing? It isn’t for lack of resources but lack of firing on all cylinders.

I am a fan of using a system called the Trade Ring for boosting sales and referrals from other similar (not same) businesses. You promote them and they in turn promote you helping all ships to rise together. Create a trade ring for your online contact points.

Everyone uses the Internet differently. I like to focus on blogs and Twitter as my main methods for connecting with others (slowly growing Facebook and LinkedIn). I am sure some people love to spend most of their time navigating Facebook for online news and interaction. The combinations are endless in the different ways you can mix and match online outlets.

Here are some ideas for different things you can do to bring these all together.

Website

Typically an online business will have a website. Most offline business do too. You don’t want to have a plain Jane website that is more like an online brochure than an information and connection portal. Instead, really step back and look for the different ways branching out online can help your business grow more profitable, connect you to your clients or connect clients closer to each other.

Consider adding a blog for starters and then start engaging in other ways to connect with your clients. Take a couple minutes to ask 10 of your clients if they read blogs, use Facebook or Twitter and so on. It should only take a minute to figure out where you could focus your attention for the quickest return on time and investment.

Blog

Starting a business blog is a great way to enable people talking about your brand, product or similar to be social on your site. A blog is a perfect way to build a brand online that doesn’t involve building a brand on someone else’s site or service. Social networking sites like Facebook and Twitter are great but it’s a great idea to make your homebase somewhere you can call the shots. Blogs are excellent for this.

The idea around blogging is to create content by sharing ideas, thoughts or just about anything. A terrible idea for a blog is to use it as a permanent archive for all of your press releases. No one cares about press releases. If fact, I delete every press release that hits my inbox unsolicited or that is not over the top personalized. Use your blog as a tool to engage with others and help people when they have concerns.

Just maybe you’ll hear how someone did something totally different with your product that actually works. Now you can use that idea to help market that product to a completely different market. Who knew pantyhose could be used to buff your shoes.

Don’t forget to add your social media links to your blog/website with plugins like Sociable. Feed the circle from every angle.

Newsletter

Newsletters are becoming quite the norm now with just about every business. One of the largest problems with running a newsletter is not allowing people to take part in the conversation or to take action. If you are blasting out a newsletter with a weekly special you are running but don’t invite people to give current or past feedback about the product you are missing a great opportunity for them to interact with you. Don’t forget to include links to those lovely online profiles (Facebook/Twitter) or your blog. Make is a useful and desirable resource for your subscribers and they will continue to purchase and share with others.

Twitter

Not everyone gets Twitter and how it can help their business. There are a couple different ways Twitter can really assist in your online ventures. The first way anybody or business can use Twitter is to determine new trends or information in your industry or to find current consumers and interact. I said interact not shout at them. Shouting is the opposite of interaction and doesn’t encourage a response. Try to encourage a response.

Sites like search.twitter.com will let you search all day everyday tweets that people are sharing that revolve around your niche. Jump in there and see what’s going on. Take a long hard look at what people are saying about a niche and think of ways you can improve it. If you are an established brand, look at brand perception and see how you can start engaging the talkers to increase positive interactions.

This leads into helping those who use services like Twitter find and follow you. I typically start by interacting with someone a number of times and then follow/friend. Report is established and more than likely they will reciprocate. Sites like Tweepsearch.com help you find others who are in the same niche or you can use search.twitter.com to see who actually mentions your niche, then engage. One downside with search.twitter.com is only the ability to see current tweets and discussions not bios or past discussions.

Facebook

Due to the closer knit community that people of Facebook have, ideas and brands that one person likes might often be liked by others. So if someone follows your new startup brewery in Fargo and you become a fan, that will be seen by your friends. Chances are that your close friends would also think the idea of a new brewery in Fargo is intriguing, leading to more and more people becoming a fan. Because of this things can spread really quick over Facebook. The downside is, if you’re boring or shouting few will listen or interact.

The key to Facebook for a business is to get people to interact. The more who interact, the more times you’ll be seen by their friends and the more likely you’ll gain even more friends. See how this works? Pretty simple, eh?

Overnight you can have a brand’s fanpage explode from a couple hundred followers to thousands. But all of the friends/followers in the world won’t continue to participate or care about your brand if you don’t give them reason to get involved. Provide feedback loops for ideas and concerns. Allow the negative feedback to come and address it head-on and in front of everybody. Your fans will love you for the transparency you offer. They will feel/grow more connected and want to share their positive experiences with everyone.

But remember to bring those discussions and ideas back to your own turf. You never know what the gods of the social media industry will one day deem something as inappropriate for their community or best interest and shut it off.

Look for the right social media numbers or metrics, not just more followers or fans.

LinkedIn

Not quite as fancy or flashy as the other kinds of social media sites, LinkedIn definitely has its place. If you are looking for a group of people that could help move and shake things for you, look no further. You can make a connection with hundreds of the top people in just about any industry overnight. LinkedIn networking might have a little different purpose than shooting a few tweets back and forth with someone, but where else can you find this level of talent so easily?

Taking the time to build and nurture a relationship over LinkedIn is a constant work in progress but in the end can drastically change your strategic partnerships and connections helping to boost awareness for your brand. Think about the ways you can use powerful business connections to your advantage and how you can in turn help others. There is a huge opportunity to establish long lasting partnerships. I would compare this to those awesome roommates you had in college, you know, the ones that attended your wedding and your 50th birthday.

Conclusion

Find the ways to find and interaction on a high level with your customers. Meet them where they hang out and bring the focus on them. They will in turn find ways to give back in many different forms, whether it’s promotion, ideas, thoughts or sales. How have you used these sites to connect yourself with your clients?

This isn’t a usual type of post for me, but I see a growing need to refresh people’s memories about being safe online from either a personal or professional standpoint.

The advent of social media and social networks and the explosion of personal information online is almost exponential. With this growth comes many advantages and disadvantages. Most of what is listed below was spurred out of random conversations with friends and after being asked to address the issue for a local family magazine. First I’d like to list out the pros of social media and social networking (now called the Internet).

Pros to Social Media:

Social media has tons of benefits that people are fully taking advantage of. Below is a list of some perks to being a world fully connected.

The Gatekeepers are Gone

Never before in history has it been this easy to find and get a hold of someone famous, influential, rich, poor, smart, dumb, fake, real, live or dead (you think I’m kidding). Simply look for whoever you’d like on any of the social networks and begin to follow them. That easy. Of course there are ways to contact notables in a tactful way if you actually want to get a response. If you pose no risk and they can quickly and easily engage with you, the chances are high they will.

The World is Your Marketing Place

Your ability to reach anybody in any country has never been easier. You can find any type of group under any kind of criteria you choose and will be able to find at least one other person. Your product or message can transcend countries’ boundaries quicker than ever. Finding your market is the easy part. The hard part is developing extraordinary products for that market to consume. If you do, they will.

Live and Work from Anywhere

I have worked for people all across the country and have befriended people from all over the world. I have a designer in the East Coast making websites for clients on the West Coast while I manage it all from the Upper Midwest all the while never meeting any of them in person. What a crazy world we live in. This boundless society we live in makes it very easy to live and work from anywhere in the world. You might have to be open to working in an industry that doesn’t tie you to one location, but the opportunity to do so has never been greater.

Spread Ideas or Causes

I can now post any amount of information on any medium and within seconds it can be relayed around the world. If the news or event is notable enough it can make the 5 o’clock news in every time zone. Remember the plane on the Hudson? How is that for the spread of information?

More Clients, Fans, Followers, Sales

Along all of these lines you see the lack of boundaries separating people from a market or product. I can now go straight to every consumer I target and build a relationship with them individually without the need of third parties. I don’t need TV, magazines, billboards, sponsoring events or anything of the sort to reach my demographic. I can go to the top blogger in the niche and advertise directly to where those markets consume information or engage in community activities. Better yet, I can create a place for my audience to come and engage with me on my own territory. Now you wonder why these old mediums of information exchange are dying by the dozens. I don’t need them and neither do 90% of the companies out there. Old advertising platforms like newspapers are unnecessary for engaging consumers and will disappear unless they can target a demographic I can’t.

Find or Help Anyone

It would be extremely hard to disappear in the world we live in. Wired did a case study of someone attempting just that. The advent of technology enables information and communication to flow quicker than ever. With the ability to send anything anywhere in the world in a matter of minutes, the ability to outrun that is next to impossible. Not that this is a bad thing unless you are a wanted criminal. Have a long lost relative or friend? A few mins on Facebook will probably result in you having the ability to find and make contact with those you have lost contact with over the years. This also allows for the whole world to reach out and help those in need anywhere on the planet. Never before have I helped small business entrepreneurs like I have with the advent of websites like Kiva.org.

Cons of Social Media:

Now onto the ugly side of social media that many people forget about.

Everything Can and Will be Public

Everyone knows the saying “what happens in Vegas stays in Vegas.” Well the complete opposite of it true for the Internet. What happens on the Internet is on the Internet forever and will more than likely become public at anytime. Even sites like Facebook make you agree to their terms which include the ownership of any/all information you post on their site. Ever been tagged in a party pic on Facebook? Guess what, that is now attached to you permanently. Even if you untag yourself from the picture, it doesn’t pop up on your profile but because it was tagged, it was already recorded and can be found.

Every word you type or every time you check into a business with FourSquare it is logged. It is only a matter of time before some industrious person develops a program/software that will have the ability to pull and compile everything you have ever done on the Internet. Anytime you tweet and your location is attached, guess what, somebody is watching. The horror stories of employees getting busted in lies are just beginning and will only get worse as people slowly lose reservation.

If you don’t want people to know about or see something you want to keep private, never post it online, period. No information is safe online EVER!

Open to Becoming a Target

With social networks like Twitter and Facebook exploding in popularity and the development of smart phones, it won’t be long before you can track someone from the time they wake until they return to bed. Sites like FourSquare encourage users to check into a location when they visit as a way of helping spread awareness about a location or business. Often people can receive a free drink or prize for doing so. I can set up a Google Alert with your name or alias and watch everything you do online. I can create a dummy Twitter or Facebook account, become your friend and do anything with your information I choose. Not all of that is legal but that doesn’t matter to a person who means to do someone else harm. A person can buy your name as a url and rank for your name with anything they want posted on the site. It is much easier to do damage to someone online than it is to fix it. Meanwhile, everything done online is recorded somewhere.

Loss of Job

I was recently asked if it was right or not for a company to search the Internet and Social sites for a potential employee’s information. I responded with: absolutely! Living and participating in an open and free society like the Internet means that if you want to be known as a good person you have to be a good person. There is no faking a persona online. Eventually a faker won’t be able to keep up the facade and will get found out. If not by your own doing, perhaps by the doing of someone a little more mischievous. If you are applying for a job and have a ton of obscene pictures or comments on the Internet, expect for those to get found.

I feel this will be a much harder lesson for younger people to learn. I remember when Facebook and Twitter didn’t exist. People that grow up with these types of tools won’t have the same level of caution that I have. What is published online can be found at archive.org even after the site is no longer live. Imagine doing something profoundly stupid when you are 15 in 2008, posting that online and then getting rejected from a job when your 25 in 2018 because someone found that information out about you. That could be devastating to you, your reputation, ability to find/keep a job or anything else. After 10 years the chances of you being the same person is very remote, but whatever you did will forever be held over your head.

Parents should work with their kids to establish proper ways to use the Internet and Social sites. Educate them about the potential dangers of the Internet along with all of the blessing and amazing opportunities. It is very important to be involved with the same sites your kids use in order to know the possible dangers.

Passed Over

Piggybacking off of the last section, you can easily lose your job by lying and posting something to the contrary online. The same goes for posting a little too much info about yourself online. We all know that person that posts every party photo on their Facebook profile. I have to wonder if they were to interview for a high profile/paying job if the recruiter would pass them by without a second thought due to a conflict of interest. It is easy to fool an interviewer into thinking you are the most qualified but if your presence online tells a completely different story, kiss your chances goodbye.

The Internet doesn’t tell a lie. If you do you lie, it can be found out quicker than you can drive across your town.

Robbed, Tracked

The down side to all of this Social Media is the ability to do anything with your information. As this information becomes more and more real-time in nature, it won’t be long before would-be criminals use it to their advantage. Anyone can now know when you are away from home and rob you blind knowing full well they have 45 minutes to cherry pick anything in your house while you are at the restaurant across town. Due to this kind of security risk, sites like Please Rob Me have popped up to draw attention to the possible danger of social media related crimes.

I have never personally had a stalker nor to I want one, but there is a very real possibility that someone can use the Internet and all of its glorious tools to track and follow someones every waking moment. The only way to protect yourself is to be conscious of the fact that anything you post online can be used to someone else’s advantage.

Loss of Competitive Edge

The more you know about someone else, the more you have to work with as a bargaining tool. If I know more about your business or situation than you know of mine and we go head to head in a negotiation, I can/will take you to the cleaners. The old saying “knowledge is power” is very true in any situation. The more I know and the less you know, the more the balance of power is tilted in my favor. If any business is thinking about acquiring another, determining whether or not to add a new client, or feels the other party has a motive, it is best to do some digging. What you might find can save you a lot of trouble or heartache in a business deal.

If you are in a desperate situation as a person or business and trying to make moves to improve, it would be in your best interest to not post anything that can jeopardize that online. If you are a savvy investor or looking to expand your brand, it would be worth a considerable amount of time and energy to do research on those sitting across the table from you. What kind of people are they? What do they like and dislike? What is their favorite color or pastry? Knowledge is power and you can use it however you like.

If the people you are interacting with have online profiles you now have a goldmine of free information. Just remember it goes both ways.

Conclusion

I know this type of topic carries with it a wide variety of opinions. I’d love to hear yours below.