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Responses to Ask Josh Questions

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These are the responses to the first Ask Josh round of questions. I opened up the floor for people to ask whatever they felt like asking. I don’t think there will be any perfect answers, but you asked for my opinion, so I’m giving it ;). Here we go:

BigPappa asks: What it the air speed velocity of an unladen African Swallow? There has been significant discussion but I don’t remember an answer being reached.

Josh: 10 meters per second. Thank you for providing the answer in a follow-up comment http://www.style.org/unladenswallow/.

Sherry asks: Just a question, are you wearing the hat always?

Josh: Sort answer is Yes, I usually wear a hat.

chris asks: I’m tossing up whether to personalize my blog about employment issues, or leave as an anonymous site (which it currently is). So I wanted to ask what difference it makes, marketing wise, on having a personal ‘this is me’ blog vs. an anonymous blog.

Josh: I would personalize the blog. Personalizing helps to enable discussion and communication from visitors. When a site or page is anonymous, it is perceived as a static website. The element of a real-life human being behind the helm goes a long way. People like to relate to a real person.

What type of ‘low cost’ ways can I compete with likes of Monster.com on marketing? Or should I not try?

Josh: From what I can tell looking from at your site, the best angle to go about helping people with their resumes would be to personally ensure success with your service. I like the testimonials and think there should be more of them throughout the blog. If you can guarantee and deliver the promise of the best personal resume service out there, people will naturally talk about it. The lowest cost way to promote your service is to make it the best service possible. As demand grows, so can your pricing structure. Maybe throw in a simple resume editing service or a two-tied slow / fast service.

Metroknow asks: Hey there Josh, my apologies if you’ve answered this before, but I was curious about your thoughts on the benefits of Entrecard. I still use it a little, but I have felt that the time trade off to build credits is not worth the return (very few clickthroughs, for example). What are your thoughts on Entrecard?

Josh: Personally, I see value in Entrecard (EC) or else I would have removed it from my blog. I think you can get out what you put into it at the cost of time. I rarely drop Entrecards anymore because I do not have the time. I do keep EC because I do get a trickle of visitors, comments and subscribers from it. I don’t recommend spending time dropping cards. Spend that 20-40 minutes a day building better content, making comments, building links to your blog and whatever it takes to increase your exposure. Dropping cards on people so they will drop cards back won’t help increase your readership or make more money. But putting the widget into your blog and leaving it there doesn’t cost a thing.

Susie Kleiner asks: As an “unconventional marketer” what are your thoughts on exhibiting at trade shows? With many companies cutting back their marketing budgets, do you feel this is area will be affected or do you foresee people continuing to push product/service through trade show marketing?

Josh: I think trade shows are invaluable simply because of the networking factor. I do believe these shows will and are taking a big hit right now with current economic circumstances. I believe people will start to get more creative with how they market at trade shows. Just this year there were numerous non-tech businesses at the Blog World Expo in Las Vegas. They went there because they knew that is where the talkers are. Believe it or not, bloggers talked about them, go figure.

A new marketing idea that some are starting to run are free workshops. Free workshops aren’t new. But running them for the sole purpose of helping others in order to get them to use your services is a new idea. What if people started opening up free courses on starting a business blog? Do you think businesses would show up? Do you think they might solicit your services after realizing it is something they need but don’t have the capacity to see through? I think so.

Matt Urdan asks: What’s the best way to monetize your blog without it becoming overrun with ad banners with designs you can’t control?

Josh: Use your blog to promote yourself and establish yourself as an authority on a subject. Unless you are receiving 300+ unique visitors a day, I wouldn’t mess with ads. They will only dilute your message. Selling unadvertised paid reviews or links can be another way to monetize your blog. I think having something people want and using your blog to promote that is the best way to monetize it.

You can create a thousand different sites that will produce good income all on their own. If your blog is your flagship site, I would leave it alone and use it as a funnel to recommend products or services to others occasionally but more as a free and open resource tool. The better idea would be if the products or services you recommend were your own.

Matt Richling asks: I see at the bottom of your blog, on the right side, you have some quick monthly goals. I was wondering what some of your more long term goals for the blog are? Or maybe your vision for where you see your blog in the future!?

I started posting goals on my blog about the second month into blogging. I thought they would be a great way to track progress and forward movement. I don’t give them too much thought anymore, just kind of fun to have. I don’t blog because of money. I blog because I like to network and share my passion for marketing in lighthearted, open discussions.

I would like to see this site develop into a community where more than one person posts frequently about the subject at hand. I want people to come, visit and walk away with something of value for free. As this site grows and more people visit it, I hope they get more and more value. I used to think that being an A-list blogger was the way to be and how to make money online. I now know it is better to network and give from your blog than to take. Anything I make from the blog I put back into the blog. I make money through different means online.

So to answer your question in numbers:

  • RSS goal for the next year: 3,000+
  • Newsletter subscribers for the next year 1,500+
  • Frequent posters 3+

If you didn’t get your question is this time, thats ok. I am sure I have have another soon. I had a lot of fun answering these questions and hope that they showed you a little bit more about myself and other readers on the Unconventional Marketing Blog.

Are You Taking Advantage of Auxiliary Services?

This guest post is from Chelle, a freelance real estate marketing assistant and writer. If you enjoy this post, be sure to check out her real estate marketing blog for more marketing ideas. If you would like to guest post on the Unconventional Marketing Blog go to the guest post page to learn more.

There’s a very simple question that many marketers and businesses fail to ask themselves:

“What do people need?”

We think we know the answer to this, since most businesses offer specific products/services that meet specific needs. For example, if you are sick, you see a doctor. If you need your car fixed, you go to a mechanic. If you need to buy something, you go to a store. You have a need; the business meets it.

But what many businesses fail to recognize is most consumers typically have more than “a need”. We usually have several needs. And on top of needs, we have wants, too. When you think like a customer you can identify these needs and wants and use them to enhance their experience. Enhancing their experience is one easy to implement strategy for attracting and retaining new customers, and for many businesses can even be an additional source of income.

Thinking like your customers is as easy as asking yourself these questions:

  • Why does the customer need my product/service?
  • What will the customer need while using my product/service?
  • What will the customer do before and after using my product and/or service?

You should be able to come up with a decent sized list of things you can do to meet these extra needs of the customer. Some of these things you may not be able to provide yourself – but you could partner with existing businesses to extend your auxiliary services through referrals. Referrals, when chosen wisely, can not only bring more business to you, but also increase potential income if you are able to collect a small referral fee or commission.

To give you a few ideas on how you can use auxiliary services, here are a few examples of add-on services a business could provide:

  • Shopping centers offering childcare so parents (and other shoppers!) can shop in peace
  • Doctors calling in prescriptions ahead of time so the customer doesn’t have to wait in line
  • Mechanics offering pick-up and drop-off services for your vehicle so you don’t have to go through the hassle of dropping your car off
  • A vet offering medications, grooming supplies, and referrals to dog walking services or groomers
  • A wedding planner referring a caterer, reception hall, musician, travel agency, or florist
  • A moving company offering packing services, boxes, and property clean-up services
  • A web based business providing forums or automated call center for support

There are endless possibilities when you start thinking like a customer and what they need. The more you offer, the more your business will grow and become profitable. Just be careful you don’t get too big or too far off base from your business – most customers would not be too keen on having surgery at an auto repair shop!

Are you thinking like your customer? Do you understand what they need? What auxiliary add-on services could you provide to enhance their experience while expanding your business?

3 Lessons of marketing deployment

I put together a short list of things I need to remind myself from time to time. These are just a couple of examples that make business, marketing and products all the more better when done right.

1. Marketing is made much easier with a product.

So many times people jump the gun on marketing and forget to develop a good product in an attempt to cash in on those marketing dollars. Marketing and products go hand-in-hand. To have a successful campaign in affiliate marketing, the local mom and pop store, selling shoes or whatever the case might be requires a balance between product and placement.

I know this seems very logical, but I know from my own experience that I can get very excited about things and tend to overlook some of the small details. This is when having a plan of attack and sticking to it helps. If you develop a worth-while product that people truly can use, the marketing can be much easier provided there is synergy. Develop a plan and think things through before acting them out. In the end you will save a lot of time and energy.

2. Not all products have to be useful, but the marketing has to be truthful.

People sell things all the time that no one has a use for, but they are fun, quirky, silly, bizarre, colorful, you name it. As long as the marketing that surrounds that product is telling the truth, then there is no issue with how or what is being sold. On the flip side of the coin, you can’t make people believe your product does something it doesn’t (not ethically at least).

It goes without saying that people will buy anything they latch onto at any given time. I have a friend who still buys Hot Wheels at a drop of a hat. He likes to collect Hot Wheels and views them as a neat way to splurge. But if a product is misrepresenting itself or claims to do things that it can’t, word will get around eventually that either the product or the creator cannot be trusted.

3. Market to the talkers

People in general love to talk, especially about things that have captivated their attention, are unique, highly useful and so on. People will also talk about things they didn’t like or find useful. How many times have you been in the store contemplating which item you are going to buy when a stranger out of nowhere appears and recommends one product over the other? I am sure this happens to me or someone next to me at least once a month. You want to get your product in the hands of the people like that who are doing the talking.

If your product / service is good, they will be sure to let you know also the reverse is true as well. Then it is a matter of you enabling them to talk and share with others about your product or finding a way to channel that input into bettering the product. Yes, that is correct, even bad comments and remarks are a good thing. This probably explains why software always has a never version or release. Could you imagine if we were all still running Windows 98?

I recently saw an ad on TV about some Microsoft experiment that was letting people try Microsoft’s newest operating system Vista under a different name. Then after all of the good comments and ooohs and awwws they told the participants it was Vista all along. I have to admit I was one of the ones who refused to switch to Vista until hell froze over. After being forced to use it I don’t have any notable complaints other than being on a learning curve. I am sure in the end I will adapt to the software and the software will adapt to me.

Anyways the list can go on and on forever, but ultimately it is up to you as a marketer and producer to establish what your baseline for service and quality will be.

Happy Birthday to Me

Happy BirthdayToday is my 24th birthday and for the most part a very relaxing day. I was born this day to Tawna and Lance Whitford in the middle of a Las Vegas summer. I would like to wish all of you a great day and thank everyone that has wished me well. Cheers.

How to make the switch to working online Part 3

This is the third post in the series on how to make the switch from your 9-5 job to full-time work online. Part 1 and Part 2 here.

I know everyone wants the magic bullet or the secret elixir to making money online, and the truth is I don’t have it. The most I can do is tell you what I have done and the things not to do in order to make the switch. The best part about not being able to tell you how to make your money online is that it will not limit you in your pursuit to do so. The sky is the limit and when you find your niche you’ll watch your business returning more than you ever thought possible. I don’t have to remind, but the Internet can deliver more customers to your business than being located in the most expensive and trafficked intersection in downtown Manhattan. Here are four lessons to keep in mind while discovering your calling online. Hopefully they will reduce the bumps along the way.

First:

Wait before you act. I am sure most of you were like me and discovered how some others were making their money online and decided to do the same exact thing in order to make some cash. You have to give yourself a breathing period before you act on those urges and more importantly before you spend money. Here is a simple rule: For every $100 you are about to spend, wait a day. The average wage is about $10 an hour and $100 is roughly 1 days worth of work. Before you spend that money on something, ask yourself if it will help you in your quest to making money online. Wait, think about it for a day, then if you still think it is a good idea, go for it. Even if that idea doesn’t pan and make you money back, you had the time to properly analyze the information and hopefully did a little more research and soul seeking. You’ll be surprised how much money you will save when you employ this tactic of waiting.

I love to read both online and offline and when I get into the mode of one idea or another I want to jump on it while it is fresh and seize the day. This is particularly dangerous online because of all of the information and plethora of ideas available from all sorts of people who claim to have made it big online with whatever technique they are promoting. Don’t forget they got rich promoting those ideas and encouraging that “I can do anything” emotion.

Second:

Ask for someone else’s opinion. When I say most of my friends and family don’t know what I do online, I mean it, they don’t. The reason for them not understanding what I do is simply because their generation was not immersed in the age of the Internet like my generation was. But business is business and marketing is marketing both on and offline. I know there are a lot of different techniques, but the basic principles hold true in both worlds. Before you set out to make your millions online, tell someone else how you plan on doing that. On top of telling them, ask for their opinion and listen. More often than not, you will have to explain things like you are talking to a 5th grader, not in disrespect but in order to bring understanding of what it is you are planning on doing. If it is a get rich quick scheme or sounds to good to be true, you will probably see that in your discussion. Listen and heed those warnings. Don’t get defensive with question after question. A one-hour discussion with another person can save you hundreds of hours of work and more importantly wasting your time. The Internet is full of ways to make money online, but if you can’t name one person who has done that to make money, it is probably because no one else has.

Third:

Develop a leather skin. I know after that last point you might think this is counterproductive, but I am referring more to the criticism you will for sure get. I was fairly lucky in the area of criticism. Most of my friends and family have come to expect that I would try and do things others typically don’t. With the help of family, I bought a house at 19 to rent out the rooms while going to college and many more atypical things. Other people are not so lucky when it comes to criticism from their support group. It is hard to combat that negative energy and comments while you aim for your goal. Most of that criticism comes from a lack of understanding on their part. Take the time to sit down with them and explain your logic and method you are using to obtain your goal. Hopefully that will squelch the criticism, but it is not guaranteed to do so. The truth is those criticizing your idea normally care about you and don’t want you to fail trying to obtain some lofty goal they don’t understand. In this case, the more they know about your goal and method, they will probably start supporting you in your endeavor.

If talking fails to rally the support you need, surround yourself with others who have the same type of goals you do. Find a forum or small group that is aiming to do what you are doing, and join the community. Others might not understand your need to go after these goals, but your new friends will. Make your intentions known, and see who is in support of them. Those are the people you should develop a strong relationship with.

Fourth:

Draft your ideas. Like doing an outline for a paper in high school, it is still important to map out your plan of action and develop the idea. The last thing you want to do is get caught with your pants down in the business world. Having a clear thought written down with the steps you want to take will save you a lot of time. As you truck along on your online ventures, it is easy to get sidetracked and lose focus. Having your plan or goals down and in a visible place will bring you back to where you need to be, much like the Constitution is for the United States (bad example but you get the idea). Goals and visions change all the time, and that is okay. When you feel the project is going to take you in a new direction, simply make the changes to your business constitution.

On a final note, I wish it were easy to tell people how to live and make money online, but it isn’t. The most I can do is give you a set of guides and some time saving methods to help you along in your quest. I have had to learn the hard way more often that not even though I had the counsel of others that had gone on before me. I still tried the same stupid techniques guaranteed not to make you money and wasted countless hours doing so.