Archive for August, 2008

Make Money With Bananas

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This is a guest post brought to you by Shaun Connell, webmaster of Make Money, a free resource for those who want to make money online and think outside the “money box.” Find out what the money box is by visiting the site. If you would like to be a featured guest poster go to the guest poster page to learn more.

Every once in a while I stumble onto an analogy that just sticks in my mind. The analogy illustrates a concept or technique so well I can’t help but constantly refer back to the analogy.

For a perfect example, Seth Godin’s analogy in The Big Red Fez did the trick. I can’t think about internet marketing without instantly thinking of his illustration that demonstrated how you can get your visitors to do exactly what you want them to do.

So what was this amazing analogy? Before we discuss it, let’s do some internet marketing 101 for a refresher.

Back to the Basics

We’ve heard the basics a billion times and there’s a reason: mastering internet marketing is found in mastering the basics. Internet marketing tricks and “secret strategies” can be helpful, but they must never be seen as anything but compliments to the two “make money online” basics: writing great content and building links. Everything else is just icing on the cake.

Building the links is for generating traffic. Writing great content is for getting your traffic to take the actions you want them to take. Traffic without content that convinces your visitors to take action is simply a waste. Unless your visitors click ads, sign up for newsletters or check out your sales page, you might as well have never had the traffic. Unless your traffic takes action, you can’t make money.

Keep it Simple, Stupid!

So, what’s the easiest method of getting your traffic to do something? By making it hard to not do it. Your website/blog design should be showcased around the fundamentals of what your visitors should instantly do.

Remember, this is a business. Any page that doesn’t directly make money through readership is nothing more than a “squeeze page,” with its entire purpose to:

1. Build Trust
2. Funnel Traffic

This brings us back to the analogy by marketing genius Seth Godin. How should you organize your design and content? Simple:

Think of your visitors as a bunch of monkeys. These monkeys are at your website for a reason: they want a banana. If you want them to find the banana, just give it to them. On every page it should be obvious what the banana is.

So What Do You Do?

The Internet provides marketers with the greatest opportunity ever known to marketers: the ability to literally hand an eager audience information that they can monetize. They’re coming to you, so feel free to offer them relevant information that you can monetize.

If you want your visitors to subscribe to your newsletter, consider putting the opt-in at the bottom of every post. (Better yet: think about having your website store special cookies so that only those visitors who haven’t already signed up for it will see the opt-in field.)

If your main monetization strategy is AdSense, put it up under the left-hand side of the title, with the text wrapping around the ad.

If your main monetization strategy is an affiliate program, wrap up every post and article with a relevant affiliate link.

In the end, just think about what you want your visitors to do in an ideal visit. Now make sure they can do what you want them to do. Give the monkey a banana, and make money while you’re at it.

This is a guest post written by Shaun Connell, the webmaster behind the free internet marketing resource “Make Money“. That link is the banana. Click it. You know you want to.

An ounce of energy equals a pound of return

So many times people and businesses say, “Why don’t you give me money something, and in return I will give you something.” Sometimes it works much better to give first. People don’t always want public recognition or awards in order to get motivated, but what they do want is to know that someone cares.

I used to work at a call center before starting out on my own online. When you take calls day after day helping people to solve their problems, you experience a wide variety of emotions even from one call to the next. One person you might talk to is completely ecstatic you fixed the problem and will always try to call just you back. Other callers are pissed and frustrated at their situation and let that come out on the phone (as if I caused the problem directly). They could care less about anybody, only the problem. It is very easy for me, and I am sure others, to respond in kind to flared up tempers, sometimes it’s required. What the customers on the phone are really saying is that they have a problem and want to know you will do everything possible to help them. That isn’t always easy to convey.

In order to drive the best customer experience possible, we have to ensure our customers that they do in fact matter and we will do all we can to take care of them. This is also the case when seeking out potential customers or managing your brand.

People love working for someone they can connect with and relate to. This is why it is important to meet with and connect to everyone in your organization regardless of their position. Studies have shown that having that connection reduces turnover rates, leads to higher productivity and overall good will throughout the office.

When looking for customers, leads, employees or promoting a brand, people want to feel important, included and irreplaceable. In order to make that happen, it is important to find ways to connect to people on a level that meets one if not more of those needs. Opening the door to subscribe to others’ blogs in my Google Reader was a way for me to follow the same people that follow me. Reciprocity, in essence. I like having readers and visitors frequent my blog, and I would like to do the same, but the truth is, there are only so many hours in the day. So in order to stay in touch, I offered to subscribe to anyone’s blog who posted a link. So easy, it’s not too late.

In the end, I am sure I gained even more subscribers of my own in a give and take respect and it also allowed me to subscribe and follow the people who frequent my blog. The key is to convert that same give and take into building your brand or gaining customers. This is why offering an hour of free consulting, troubleshooting or promoting is such a value tool. You are giving a little of what you have, the customer knows that you care and ultimately that ounce of energy multiplies into a pound return. The key is to use what you have and to find the balance that best fits.

Leave me your RSS link

RSS IconI am going to subscribe to everyone’s blog who leaves a link to his or her RSS in my comments (more than one RSS link is OK). So, if you would like to have an additional subscriber, leave your link below. I am finding that with work I am having less time to surf the blogs I typically do, so instead, I will subscribe. I usually breeze through my RSS reader once or twice a day and try to comment on all of the posts that intrigue me.

I know that posts have been a little less frequent lately. That is do to my business growing new heights in such a short time. I am letting the dust settle a bit and should be resuming a more normal posting schedule after Labor Day.

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Effective Marketing: Making a very bold statement

Gander MountainOur local Gander Mountain outdoor sporting goods store hung up this huge sign declaring that they will not be under sold. That is a big and bold statement in my book. I also believe a statement like that is a big attention getter as well. Over the last few months as consumer spending has dropped businesses have taken more creative approaches to gaining new customers, and for good reason.

What Gander Mountain did is said loud and clear we are your cheapest solution in town. They also stated you should come in and see if you can find anything that doesn’t fit that statement. And they did this with a huge sign on the front of their building. They are located right off of the Interstate and a busy overpass. This sign is easily visible to everyone who travels by there.

I am sure the sign will drive a huge number of visitors initially and possible steal some other customers from other sporting good stores in town, but will it last over the long run? I am not sure. Humans are funny creatures in the way we get used to things and rarely like to break away from the familiar.

Gander MountainI remember one time in Los Angeles driving through an intersection and seeing the gas station on the corner with more cars than it can hold. Meanwhile the one directly across the street had none. The crux of it was the empty gas station had much cheaper gas prices. What gives? I have a feeling it was partly due to preference, but more so, convenience. One gas station had an easy in and out for traffic, while the other wasn’t as easy to get to. But what if there were bigger variables at play such as time of day, going to work / coming from work, new and clean vs. not, or any other unseen reason.

Essentially what Gander Mountain is doing is making a statement, hopefully strong enough to make people break away from their life habits. They are challenging and encouraging people to visit their store with a bold declaration that they will find what they were and weren’t looking for cheaper in their store. In the end, I am sure Gander Mountain will make more money from the sign than anything, but only time will tell in the long run.

What are your thoughts?

Dyson suck, but that’s exactly what they want

Dyson VacuumIt’s no secret that Dyson vacuums do a great job of sucking up all of the grit and grime around the house. They are known for never losing any suction power no matter what. They also do many other things like cleaning the air as it passes through and easy dumping of waste. I am sure in due time they will be automated and have dinner waiting when you arrive home from work. Only if it were soon enough.

What Dyson did is over the top for branding, but it is the combination of branding and an excellent product that leads to success. The creators of the Dyson vacuum went above and beyond creating just a vacuum. They created something that was different in its category. The biggest lesson any of us can take away from the success of the Dyson is to know that in a world of similar products and services, it is still possible to set yourself or your product apart from the rest.

In marketing, it is easy to settle for what pays the bills. But what is your goal really? Is it to be mediocre? I know my goal isn’t to be mediocre but sometimes I don’t even realize I am heading that way until I see myself surrounded by more people just like me. That is the reason I quit my last job. I could feel the walls of mediocrity closing in on me and had to make a break for something better.

The same goes for life as in marketing. The thing that sets those in the top 20% from the majority are the ones who get complacent or who settle for what is working. You ever wonder why there are always a few Realtors in town who sell the majority of the houses? How about the sales person driving the Corvette in a town full of sales people? What about the gas station across the street that gets 40% more business?

I have no doubt that the creators of the Dyson vacuum are going to keep innovating and finding new ways to break the mold of the traditional. I hear they are even creating a new bathroom hand dryer, thank god. The key to marketing and branding is to create something that is different in the world of the same. How can you take what you have and mold it into a product or service that goes above and beyond, to the far right, to the far left, the most color, twisted, unique, useful, creative in your market? I am sure with a little thought and effort it will begin to take shape into something people crave and desire.